What's new with the
easier to use NexHealth
We’re launching a new, easier to use design for NexHealth with additional features that will help you get more work done with fewer clicks. If you’re looking for information about what is changing, you’ve come to the right place.
We’re updating the design of NexHealth to help you get more done with fewer clicks:
- You'll see your daily snapshot on the new NexHealth Home. This day-at-a-glance view makes it easy to:
- ~View your upcoming appointments by provider, operatory, and confirmation status
- ~Stay on top of patient bookings, confirmations, forms, and payments with personalized practice insights
- ~Fill open slots with Waitlist
- A new sidebar simplifies how you jump between NexHealth products like Scheduling, Forms, Communications, and Payments.
- A new Patient Activity feed displays important notifications all in one place, including:
- ~patient messages
- ~accepted Waitlist requests
- ~confirmed appointments
- ~reviews and payments submitted
We’re also implementing several highly requested product feature enhancements:
NexHealth Messaging
- You can now send and receive patient messages on your mobile device by visiting app.nexhealth.com in your mobile browser.
- Notification badges are more visible and draw your attention to unread messages.
- It’s easier to organize your Messaging inbox by archiving and unarchiving conversation threads.
- File attachments now display as a preview while you’re drafting a message, and the file appears in the conversation thread after the message is sent.
- [Coming soon] You can click the Emoji button to add an emoji to your message. 😀
[Coming soon] NexHealth Forms
- When you open the Forms tab in NexHealth, you’ll see which forms need follow-up.
- You’ll also be able to send batch reminders to patients with incomplete Forms.
- Patients’ medical history information will pre-fill on forms, so patients won’t have to reenter information each time they receive a form.
We’re rolling out the new design gradually starting on September 20 through early October. The new NexHealth Messaging is live now, and the Forms updates are coming in October.
We're prioritizing building the best possible product experience, and at this time we do not plan to maintain two versions of NexHealth. That means it will not be possible to revert to the old version of NexHealth.
If you need support with training your team on the new design, sign up for a session here or visit our Help Center.
The new NexHealth enhancements come at no additional cost to your practice.
The lock icon in the navigation bar indicates a feature which is not included in your current package. If you would like to discuss additional features, please contact us. Our team will help you find a package to accomplish your practice’s goals.
You can access our Help Center by clicking the ? icon in the top navigation bar.
We’re also updating all of our Help Center content and instructional videos to reflect the new experience.
You can now find Analytics, Setup, and the Calendar view within the four-box tray in the top navigation bar:
We’ve added insight cards at the top of NexHealth Home (formerly the Dashboard) to highlight your practice performance in key areas such as appointments scheduled, payments received, and patient satisfaction.
The updated Forms tab and medical history pre-filling will be available in October.
Medical history pre-filling will initially support Eaglesoft, Open Dental, Dentrix, and Dentrix Enterprise.
Here’s a quick overview of what’s not changing:
- The patient experience: Nothing will change about the look and feel of your Online Booking page, digital forms, or messages sent through NexHealth.
- Support: You’ll continue to receive world-class support including guided onboarding for new locations, personalized staff training, and up-to-date Help Center resources.
- Pricing: The new NexHealth enhancements come at no additional cost to your practice.